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Terms That Protect Your Account

Our terms spell out how your account works with us—from sign-up to withdrawal.

Account SecurityWithdrawal RightsPayment ClarityData Protection

What These Terms Cover

majong288 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on majong288, you agree to follow these terms. They govern how you use the platform, how deposits and withdrawals work, and what we expect from you in return. Your account is yours alone—you're responsible for keeping your login details safe. We

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process deposits from DANA, OVO, GoPay and QRIS, each with its own timing; withdrawals go back to your original payment source. If you breach these terms—like sharing your account or playing with false identity details—we can suspend access. These terms apply where local law permits and
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do not override your legal rights in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP FAST

Reach Us About Terms Questions

Live Chat Open the chat window in your lobby and ask about account rules, dispute steps or payment terms. Our team responds during operating hours with clear answers to your specific situation.

Email Support Send detailed questions about these terms to our support inbox. We review each request and reply with written confirmation of how the rule applies to your account.

Account Settings Review your registered email, payment method and account status directly in settings. Changes to your account details follow the same term rules as your original sign-up.

YOUR DATA, OUR CARE

How We Protect Your Information

Account Verification

We verify your identity once during sign-up using details you provide. This protects both your account and our platform from fraud. Re-verification may occur before large withdrawals.

Payment Encryption

Every deposit and withdrawal passes through encrypted channels. DANA, OVO, GoPay and QRIS transactions are secured end-to-end so your payment data stays private.

Data Retention

We keep your account and transaction records for the life of your account plus a set retention period for dispute resolution. You can request what we hold about you in writing.

Cookie Policy

We use cookies to remember your login and improve how the lobby loads on your device. You can disable them in your browser; the platform still works but login is slower.

Withdrawal Verification

Before we send money back to your DANA, OVO, GoPay or QRIS account, we confirm the withdrawal request matches your registered details. This step takes a few minutes and prevents accidental transfers.

Dispute Requests

If you believe a charge was unauthorized or a withdrawal failed, email us with your transaction ID and dates. We investigate within 7 business days and confirm our findings in writing.

Frequent Questions About Our Terms

You must be of legal age where you live in Indonesia. You provide your real name, email and valid payment method—DANA, OVO, GoPay or QRIS. We verify this once at sign-up. False identity details breach our terms and can lead to account suspension.

No. Your account is for your use only. Sharing login details or letting someone else play on your account violates these terms. If we detect shared access, we may freeze the account and require verification before play resumes.

Use the password reset link on the login page—it sends a recovery email to your registered address. Click the link, create a new password and log back in. If you can't access your email, contact support with your account details and we'll verify your identity first.

Deposits via DANA, OVO, GoPay and QRIS usually appear in your lobby balance within one minute. Withdrawals return to your original payment source within 24 hours on weekdays. Bank transfers may take one business day longer depending on your bank.

Yes, if you breach these terms—such as playing with a false identity, using banned software, or not responding to verification requests. We'll notify you of the reason and process any pending withdrawal. You keep the right to dispute our decision in writing.

Contact support immediately with your withdrawal request ID and the date you submitted it. We check whether the transaction reached your DANA, OVO, GoPay or QRIS account. If it didn't clear, we refund your balance and investigate the payment route.

We may update these terms to reflect new payment methods, security rules or legal changes. We notify you by email at least 14 days before changes take effect. Continuing to use your account after that date means you accept the new terms.

Terms That Protect Your Account

Reach Us About Terms Questions

How We Protect Your Information

Account Verification

Payment Encryption

Data Retention

Cookie Policy

Withdrawal Verification

Dispute Requests

Frequent Questions About Our Terms

01 Who can open an account on majong288?

02 Can I share my account with family or friends?

03 What happens if I forget my password?

04 How long do deposits and withdrawals take?

05 Can majong288 close my account?

06 What do I do if a withdrawal fails?

07 Can these terms change?

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